Shipping Terms & Condition
7-DAY GUARANTEED SHIPPING
We understand the anticipation and the excitement, which is why we came out with 7-day shipping to your doorstep. If your order does not reach you by the stipulated time, we will credit you your shipping fee.
We shall be providing you a tracking number upon dispatch of your item/s to track the progress of your order.
Terms and Conditions
- The 7-day period will only begin upon confirmation of payment. (You will receive a confirmation email).
- Working/Business days do not include Saturdays, Sundays, and public holidays.
- Late delivery must be communicated to our Customer Support Team at gpishop@groupperspective.com.ph within three (3) days of the seven (7) day period.
- The shipping fee refunded will be in the form of a bank transfer or other Group Perspective, Inc's (GPI) nominated online payment channels.
- Addresses located in non-metro areas are not entitled to this Guarantee.
- The Guarantee does not apply after the first attempt of delivery.
- The Guarantee does not apply when late delivery has resulted from events beyond our control, ie. Force Majeure.
- The Guarantee does not apply during the Christmas peak period throughout December.
- The Guarantee does not apply due to delays caused by COVID-19.
FREE SHIPPING
You are entitled to FREE shipping when your shipping address is situated within Metro Manila.
100% QUALITY GUARANTEE
We provide a 100% quality guarantee for every one of our products.
We also pride ourselves on providing excellent customer service and technical support. After all, your satisfaction is our pride.
Note: All orders are dispatched via courier or designated shipping provider, and are determined by their respective delivery schedules. Please allow for additional delivery time during peak seasons.